Privacy Policy
Last updated: 13 July 2026
SoundGrounds Limited ("SoundGrounds", "we", "us", "our") is a New Zealand company. This policy explains what personal information we collect through this website, how we use it, and the choices you have. It is written to comply with the New Zealand Privacy Act 2020.
Information we collect
When you visit this website, browse our pages, or contact us, we may collect:
- Information you provide directly, such as your name and email address when you contact us
- Basic technical and usage information collected automatically, such as your IP address, browser type, and pages visited, via our hosting and security provider (Cloudflare)
We do not use this website to collect health information. If you use one of our products, such as Persephone, that product will have its own privacy policy describing how it handles your data, including any health information.
How we use information
We use the information we collect to:
- Respond to enquiries sent to our contact addresses
- Operate, secure, and improve this website
- Meet our legal and regulatory obligations
We do not sell your personal information.
Third parties we work with
We use a small number of trusted service providers to run our infrastructure, including Cloudflare (hosting, DNS, and security) and Google Workspace (email). These providers may process data on our behalf under their own privacy and security terms.
Data storage and security
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access, including relying on the security features of our infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Under the Privacy Act 2020, you have the right to ask for access to, and correction of, any personal information we hold about you. To make a request, contact us using the details below.
Cookies
This website may use minimal cookies or similar technologies required for security and basic functionality provided by our hosting infrastructure. We do not currently use cookies for advertising or cross-site tracking.
Children's privacy
This website is not directed at children, and we do not knowingly collect personal information from children through it.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
If you have any questions about this policy or how we handle your information, contact us at privacy@soundgrounds.nz.