Pawdle Support

We're here to help with anything you run into using Pawdle.

Contact us

Email us at support@soundgrounds.nz and we'll get back to you as soon as we can.

Common questions

How does the daily puzzle work?

Each day features one new breed to guess, the same for everyone. You get up to six clues, and the photo sharpens a little more with each one — guess correctly and it comes into full focus immediately.

How do streaks work?

Your streak counts consecutive days you've solved the puzzle. Playing on consecutive days keeps it going; missing a day resets it back to one the next time you solve.

How do I remove ads?

Open Settings from the app's home screen and choose Remove Ads — it's a one-time purchase, not a subscription.

I bought Remove Ads but I'm still seeing ads after reinstalling. What do I do?

Open Settings and tap Restore Purchase. This re-checks your purchase with the App Store or Play Store and reapplies it.

Is my data private?

Yes. Pawdle doesn't require an account, and your streak stays on your device — see our Privacy Policy for full details on what we collect and how it's used.